Customer Service Skills for Techies Online Course in South Africa
2KO International delivers consulting services, in the IT and Business space, as well as being a training provider for IT certification and user level courses. Training can be any blend of bespoke, classroom and online learning. from the comfort of home or work.
As the title suggests this series looks at customer service skills, specifically for those in a technical role. This series explores the world of interpersonal skills, as well as principles for effective communication and also takes a look at the most common issues reported to the Service Desk. This series is indented for those with a passion for good customer service; those who want to improve their communication skills, as well as those who are looking at a career in a service desk environment.
Details about this
10 hours 29 minutes of learning
Includes video, presentations, workbooks, quizzes, flashcards & games
Receive a Certificate of Excellence on successful completion
Presented by highly qualified, industry leading experts
12 Months access (Unless indicated otherwise)
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