Customer Service Skills for Techies

Customer Service Skills for Techies Online Course in South Africa

 

2KO is an IT consulting and training company, offering both business services and multi-platform training. 2KO Africa's wide range of computer courses are available as full time classes, or as online learning. from the comfort of home or work.

 

Overview
As the title suggests this series looks at customer service skills, specifically for those in a technical role. This series explores the world of interpersonal skills, as well as principles for effective communication and also takes a look at the most common issues reported to the Service Desk. This series is indented for those with a passion for good customer service; those who want to improve their communication skills, as well as those who are looking at a career in a service desk environment.
 

Register for an Online Beginner Course Here

 

Details about this course
10 hours 29 minutes
of learning
Includes video, presentations, workbooks, quizzes, flashcards & games
Receive a Certificate of Excellence on successful completion
Presented by highly qualified, industry leading experts
12 Months access (Unless indicated otherwise)

 

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