Quality Management

Quality Management Courses in South Africa

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2KO's courses in Quality Management will assist you with understanding the principles involved with quality management as well as teach you varied strategies to set up and maintain projects using the tools at our disposal in this modern world. 2KO Africa provides IT consulting, Technical services and top-of-the-line IT training for multiple vendors. Our best-of-breed computer courses are offered either as instructor led classes or as online e-learning, to ensure students have access to the best Quality Management training anywhere in South Africa, and even the world.


Quality Management (5 day course)
Six Sigma South Africa supplies quality management courses in Johannesburg, Cape Town and Durban (by appointment).


Quality management - what it is, how to manage it and make a success within the organization.
This five-day course consist of an introducing the new quality manager or professional to the two principal quality systems, well-known quality tools and techniques and is interactive and thought-provoking. While supplying the delegates with the knowledge and skills required to maintain and continually improve their Organizations quality management system based on the ISO 9001 standards and Six Sigma Methodology.

What happens after the course?
Delegates will be able to:
Explain the principles and concepts of quality management.
Apply a quality management approach in their organization.
Plan their future continual professional needs.
Have a good understanding of the roles and responsibilities of a 'quality manager'.
Have a better understanding of the requirements of a quality management system and a better interpretation of these requirements.
Have the skills required for a more effective communication of "quality" issues with the top management as well as people within their organization.
Be equipped with some methods and techniques that are required to establish and implement a quality management system.
Have a better understanding of the required knowledge and skill to fulfil their role (can identify if there are any knowledge and skills gaps that they need to develop).

Who should attend the course?
This course is suitable for anyone who requires a greater understanding of quality concepts and quality management. Quality managers who are new to the role or individuals who are considering taking on a quality manager role.

Course Duration:
5 days (full time)

Frequently Asked Questions
Q: Where do you train for the course?
A: We train the course within; Cape Town and Johannesburg, South Africa Courses only runs with a minimum of 7 delegates.

What books do I get with this course?
Students will receive a course manual which you can take away with you to keep after the course.